Delivery Information
What is the delivery cost?
| Delivery Charges | KL & Selangor |
Other States (Pen. Malaysia) |
East Malaysia |
|
Order above RM 1,000 |
Free | Free | N/A |
|
Order above RM 300 |
Free | 5% of order Min RM10 - Max RM 50 |
N/A |
|
Order below RM 300 |
5% of order Min RM10 - Max RM 15 |
5% of order Min RM10 |
N/A |
Do you ship internationally?
Currently we are only shipping within Peninsular Malaysia but are working towards shipping to East Malaysia and other countries.
If you are residing in a neighbouring country and are interested in signing up on Loco Direct, please contact us directly at hello@www.loco.direct or sign up to be on our mailing list and you will receive an email when we expand our operations.
How long does it take for my order to reach me?
| Location | Estimated delivery time |
| Self collect from our depot | Same day (Order before 12pm) |
| KL & Selangor | Within 3 working days |
| Other States (Pen. Malaysia) | Within 5 working days |
| East Malaysia | N/A |
How do I track my order?
If you wish to contact our team for any confirmation or assistance, please do not hesitate to contact us via:
- Live chat by clicking on the chat icon on the bottom right of our website
- Email us at hello@loco.direct
Can I cancel an order that I have made?
Once the order has been processed and packed, you will not be able to cancel the order.
If you wish to contact our team for any confirmation or assistance, please do not hesitate to contact us via:
- “Live chat by clicking on the chat icon on the bottom right of our website
- Email us at hello@loco.direct